Practice
Policies
Practice Policies
& Financial
Policy
For your convenience, we accept Visa, MasterCard, AMEX, and cash.
We deliver fine dental care at the most reasonable cost to our patients. Payment is due at the time service is rendered unless other arrangements have been made in advance.
If you have questions regarding your account, please contact us. Many times, a simple telephone call will clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office, regardless of your insurance coverage.
We will gladly submit dental claims for your reimbursement. You will receive monthly statements from our office.
Your Dental
Insurance
Coverage
Dental insurance is different from medical insurance. Many patients are not familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your dental insurance provider.
Please review the insurance benefit booklet provided by your employer to better understand the benefits available as part of your dental insurance coverage. The patient payment portion for procedures varies depending on the coverage provided by your employer.
An estimate of the amount covered by your insurance company will be provided at the time of your prosthodontic treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid.
At Grimsby Lake Dental, we file insurance claims electronically whenever possible as a courtesy to our patients. This does not, however, transfer the responsibility of your financial obligation to the insurance company.
If the amount paid by the insurance company is less than or greater than the estimate, you will be billed the difference or issued a credit on the account in the event of an overpayment.
Please let us know if you have questions about our financial policies or financing options before your treatment.
Our team can help you understand what information may be needed before treatment begins. We recommend confirming your coverage directly with your insurance provider so you clearly understand your expected portion before proceeding.
Any remaining balance after insurance processing remains the responsibility of the patient or account holder. We do our best to provide clear estimates, but final benefit decisions are made by the insurance provider.
Appointments
Your scheduled appointment time has been reserved specifically for you. We require 2 business days’ notice to make appointment changes in order to avoid an administration fee. We are aware that unforeseen events sometimes require missing an appointment and appreciate your cooperation.
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